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  1. Intellischool
  2. Data Platform
  3. Troubleshooting

Troubleshooting

Sometimes the Integration Hub can run into trouble while completing a synchronisation job. Most of the time troubleshooting tips can be found in the affected job log in the Integration Hub, but if you can't find an answer in the log these tips may help. If you need assistance beyond the troubleshooting guides here please contact us, we'll be glad to help.

  • Job running out of disk space
  • Job stuck on "uploading"
  • Sync Agent firewall whitelisting
  • Sync Agent scheduled task fails to run
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